Accounts Receivable (Collection) Specialist

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

As an Accounts Receivable (Collection) Specialist you will join Revenue Accounting & Collection team, a global financial department supporting our clients worldwide and adhering to international financial reporting standards. You will be an integral part of EPAM’s Global Finance department, specifically working within the Business Partnering Services team. Collaborating with over 300+ experts, you will play a vital role in expanding the business and driving our financial growth.

The scope of the position consists of contacting customers, EPAM business to arrange timely debt payoffs through various means, e.g. written correspondence, phone contact, skip-tracing, and initiation of process improvements on the accounts, general ledger double entries, and other account receivables-related tasks.

Responsibilities:

• Collection of all outstanding items due on assigned accounts

• Communication with the customers and businesses via email or telephone regarding overdue accounts and determine reasons for non-payment, identifying the cause and analyzing of overdue receivables

• Providing response to issues reported by clients, escalation of problems to appropriate departments and monitoring of resolution

• Preparing financial statements and reports detailing accounts receivable status

• Responding to the customer and Business inquiries and taking appropriate actions

• Keeping accurate records in collection system and reporting on collection activity, upcoming payments and account receivables status

• Processing of customers’ payments (bank postings) and reconciliation with account receivable balances (clean up)

• Preparing and recording of provisions

• Maintaining vendor forms

• Monthly and quarterly reports preparation, verification and control, including accounting records sanity and internal checks

• Performing customer credit analysis utilizing customer financial documentation, payment history, account balances and external data

• Achieving monthly cash collection goals

• Assisting with annual and interim audit requests

• Assuring process compliance with corporate policies and regulatory guidelines

Requirements:

• Proven experience as a Collection Specialist or similar role

• Excellent communication skills (written and oral)

• English level – B2+, both verbal and written

• Knowledge of order-to-cash procedures and collection techniques (e.g. skip tracing)

Nice to have:

• Problem-solving skills

• Negotiating skills

• High school diploma;

• Associate’s/Bachelor’s degree is a plus

• Working knowledge of MS Office package