All in country technology infrastructure items. Optimization infrastructure matters and cost saving. Budget planning, allocation and cost control. Third party management, conclusion of agreements with service providers. Risk investigation continuity of business and compliant with regulations. Weekly reports in SharePoint. Responsible for the Governance, Risk and Compliance in country related TI matters and reporting via Service Now 2.0. Application support cross functions. Conducting Deny of Service and Deny of Access tests within the framework of the continue of business strategy. Avaya to Cisco telephony migration in Astana project has been successfully completed. Almaty is in progress. Audio-Visual project for Citi in Kazakhstan (in progress) Upgrading all desktops and migration to Windows 10 (in progress) The list of successfully completed projects: International links bandwidth increase to 50 Mbps. In country Branches links bandwidth increase to 50 Mbps. Building new Tech Room in Astana - Classroom Type B. Kazakhstan COB office move from Almaty to Astana. Successful completion of the Citibank Internal Audit in 2016. Successful completion of the external audit from National Bank of Kazakhstan 2017. Migration servers from HP ProLiant DL380 Gen4 Gen5 to Gen 9 in Headquarter.

Responsible for technology support, coordination of support and implementation efforts with EMEA regional support teams; Project management oversight for IT projects, testing and deployment of hardware and software; Primary representative for all voice and network related matters in country; Servers supporting. Application support based on Oracle and SQL. Liaison with other groups in the Bank and outside vendors on infrastructure support and development issues; Internal risk assessment. Financial Management and support with continuous review of expenses, cost structure and controls; Local day-to-day procedures of the in-country IT tasks and all IT service providers in delivery of IT services; Incident and Request Management; Deploying and maintaining banking applications; Key Projects & Achievements: Successfully completed the network LAN//Wi-Fi re engineering project and achieved. Introduction of the new streams of T1/E1 at HQ and Branches. Migration from local PBX voice network to SIP telephony AVAYA GVO Core 2. Billing system integration. Server and Communications Rooms restack and renovation; reconstruction in compliance with C category. International links bandwidth increase to 20 Mbps. Cisco EOS/EOL projects successfully completed. End users workstation to Windows 7 platform.

Research, test, and validate new hardware and operating system/image versions for further incorporation into company IT production; Maintenance of core banking production servers; Video conference integration based Polycom; Office relocation and infrastructure expansion; Implement and maintain national/bank software; End-user support in a 1300+ user environment (software and hardware problems investigation a solving via remote control, telephone and email by responding to escalated trouble calls, tracked issues until complete resolution/customer satisfaction); Key Projects & Achievements: Video conference integration based Polycom system; Implement and maintain national/bank applications as Bloomberg, Thomson Reuters, ARM Info, ETransfer, KASE, Banks Gate, Paragraph,

Installation and administration of backup systems (Acronis) Transition of all company PCs to a new operating system. local and global air applications support; Installing and maintenance of Local Networks; Helpdesk, consultations;

Negotiating Logistics, maintenance of freights Documentation Control transactions

psychology, Leadership psychology

Information Technology Faculty, system engineer degree

Human Growth Kazakhstan

High Tech for Human