- Supply Chain Management: Oversee the end-to-end supply chain process, including procurement, inventory management, production planning, warehousing, and distribution, to ensure smooth and timely flow of materials and products.(SAP MM, LE modules, SAP IBP, SAP APO, SAP CRM) - Team Leadership: Lead and mentor a team of logistics professionals, including logistics coordinators, warehouse managers, and transportation specialists, to ensure alignment with organizational goals and objectives.(Confluence) - Process Improvement: Identify inefficiencies in logistics processes and implement continuous improvement initiatives to streamline operations, reduce lead times, and enhance overall performance.(Power BI) - Customer service and Price calculation: Efficiently managed the end-to-end order processing cycle, ensuring timely and accurate fulfillment of customer orders. Utilized margin analysis tools to monitor and optimize margins across different product lines. (SAP CRM, SAP SD, FI modules, esf.gov.kz)

- Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional customer service and support, addressing inquiries, resolving issues, and ensuring overall satisfaction. - Spare Parts Inventory Management: Manage the spare parts inventory, including ordering, receiving, stocking, and distributing parts to meet repair and maintenance needs promptly and efficiently. - Technical Support: Provide technical support and assistance to customers and service technicians regarding mobile phone products, troubleshooting technical issues, and recommending solutions. - Order Processing: Process customer orders for spare parts, manage order fulfillment processes, and coordinate with internal teams and suppliers to ensure accurate and timely delivery of parts to customers and service centers. - Team Leadership: Lead and supervise a team of customer service representatives and spare parts personnel, providing guidance, training, and support to ensure high performance and productivity.

- Product Development Leadership: Lead the product development process from conception to launch, collaborating with cross-functional teams including R&D, design, engineering, and marketing to define product requirements, specifications, and features. - Quality Assurance Oversight: Oversee the quality assurance process for mobile phone products, including developing and implementing quality control procedures, conducting inspections and tests, and ensuring compliance with industry standards and regulations. - Risk Management: Identify potential risks and quality issues in product development and manufacturing processes, developing risk mitigation strategies and contingency plans to address issues and minimize impact on product quality and performance. -Technical Expertise: Apply technical expertise in mobile phone technology, hardware and software systems, and manufacturing processes to drive product innovation, troubleshoot technical issues, and ensure product quality and reliability.

- Sales Strategy Development: Develop and implement sales strategies to penetrate target markets, increase market share, and achieve sales targets in the grain commodity market. - Client Relationship Management: Build and maintain strong relationships with clients, including farmers, agricultural cooperatives, trading companies, and food manufacturers, to understand their needs, provide personalized solutions, and foster long-term partnerships. - Market Analysis: Conduct thorough market analysis and research to identify emerging trends, market dynamics, competitor activities, and pricing trends, providing valuable insights to inform sales strategies and decision-making. - Negotiation and Contract Management: Negotiate contracts, pricing agreements, and terms of sale with clients and suppliers to secure favorable deals, maximize profitability, and ensure compliance with legal and regulatory requirements.

International Relations, Specialists

Udemy, Accounting