Maintain the equipment to the required standard regularly performs preventive & corrective maintenance and promptly intervene on maintenance needs. Designing IPv4 addressing plan, maintenance of technical documentation and diagrams. Configuration, installation and maintenance of Cisco Access layer switches (L2/L3) WS-C3560CX, WS-C3850, C9300-48U, IE-5000-12S12P-10G and LTE Routers ISR4221 and IR1101. Ensure scalability, performance, and high availability of the network infrastructure. Collaborate with cross-functional teams to develop network design strategies that align with business objectives. Monitor and optimize network performance, identifying and addressing potential bottlenecks or vulnerabilities. Troubleshooting and escalation for rectification of system issues, collaborating with other IT and Commissioning teams, and vendors when necessary. Document network configurations, changes, and incidents accurately for future reference and knowledge sharing. Generate regular reports on network performance, availability, and security to management. Create and maintain comprehensive network documentation, including network diagrams, configurations, and procedures. Pre-Commissioning and Commissioning activities. Site Acceptance Tests for network equipment. Transitioning Telecom equipment to Operations team. Configuration, installation and maintenance of UPS and Watchdogs. Deploy and support wireless networks based on Cisco Wireless LAN Controller C9800-80-K9 to provide access to corporate network and public Internet for users. Support VoIP telephony based on Cisco CUCM and Unity. Working with software: Cisco Unity for managing IP phones. Tango for managing and modifying user information. SolarWinds for network management and monitoring.

Providing technical and software support for end users. Work with ITSM such as ServiceNow and Remedy. Software installation and configuration, PowerShell, PC repair, troubleshooting. Keeping a record of issues and faults along with solutions, for future reference. Troubleshooting non-standard issues. Responding to technical support calls from end users of computers and software applications. Setting up and installing new computers, networks and software. Setting up user accounts and profiles on the network. Installing updates, known as patches, to software applications. Installing and configuring operating systems, anti-virus software and other applications. Diagnosing and fixing network problems and hardware or software faults. Maintained up-to-date documentation of software applications to streamline IT support tasks. Administration and support computer, users and devices accounts in Microsoft Azure and Microsoft Endpoint Manager Admin Center. Decommission/Dispose of EOL or broken equipment. Manage and inventory of IT Stock on daily basis.

Administration Active Directory and Microsoft Exchange services, including user account management and permissions. Service and maintenance of computer systems, softwares, peripherals and local network. Troubleshoot and resolve complex network problems. Maintenance and update and inventory of hardware and software.

Managing of 1C: Enterprise, Domain Server, Kerio Control. Installation and support e-scales, price checkers, barcode scanners, teller cashier operation set up and computerizing in stores. Configuration and maintenance of printers, workstations, and peripherals, improving device operational efficiency. Analyzing and troubleshooting of recurring technical issues. Manage and inventory of IT Stock.

Installation, maintenance, configuration, firmware of POS-terminals, processing of applications from clients of the bank. Providing customer support Analyzing and improving processes.

Service and maintenance of computerized branch exchange (connection, configuration of analog, digital and IP telephony), servers, computers, printers, peripheral equipment and local network. Managing of Active Directory, IBS, iPayment, IBM Lotus Domino, McAfee VirusScan Enterprise. Consultation of the clients on the systems as “Bank-Client”, “BTA Online” (creation eToken\Kaztoken keys). Troubleshooting, analyze issues and find practical solutions. Managing IT asset inventory.

Oil & Gas business