Professional Simultaneous Conference Interpreting Services, PR, GR (Government Relations), MR (Media Relations), CRM, Communication Facilitator, Event Management & Welcome Services Freelancer. Independent PR & Communication, Event-Management, PM follow-up Simultaneous Conference Interpreting and Services. Translation of written materials. International round tables, meetings, conferences, sessions and working groups: • Simultaneous Conference Interpreting and Services; • PR/GR/IR/MR and Communications Facilitator and Trainer; • Promo & Marketing Coach; Business Development; • Translation-Agency Management Business Trainer; • Client Relations Management, Business Development, Consulting (Various clienteles in Kazakhstan, Russia, EC, USA, Great Britain, India, etc.). Public Relations and Government Relations, Communication functions for various delegations, at round tables, meetings, conferences, sessions and working groups Full cycle event management services Facilitation, Moderation, Administrative support on request, Strategy development on Networking, PR, GR and Communication) for various clienteles: (for ASTANA Economic Forum, UNICEF, UNIFAM, UN Green Economy, IDC in Kazakhstan and partners, Argonet, SOROS Fund, OSI and partners, Ashyk Alem, Parliamentary Mission of OSCE, IFRC and Red Cross Movement, International Business, International Communication Conferences, Commerce, Oil and Gas, IT Ministries, ITU, BRD; Soros Project Partners and NGOs, Caspian Motors LLP & Land Rover, Embassies and US Military Engineers Corps, Islamic Development Bank, KZ International Film Festival, Berlin Fashion Week, Schwartzkopf & Dudar LLP, AUTISM Speaks and partners, Ashyk Alem & Miras Fund, American International Health Alliance & partners, Medical and scientific instututions, etc, as well as for various Commercial Events, Presentations, Business negotiations in 2010-2017)

Key Account Manager & Business Development functions and projects: • Supported Oil and oil-products trade; • Managed Key Client Relations, External Marketing Relations, Sales and Marketing; • Supervised Tenders, contracting, negotiations and external relations: for clients, stakeholders, consumers, vendors, service-providers, suppliers; • Organized GR, PR, IR, MR, CRM, BD, Marketing & Promotion for the company.

(International publicly traded company established in 1994, accepted by London Stock Exchange, with country Head Office located in Almaty: an investor, owner, developer, and realty operator, providing hotels, bars, restaurants, office-premises and accommodation, full-services apartments, camp facilities including catering to the oil industry and business.) * Implementing country-and-region level representative function, external & PR-relations; cooperation and contacts with national authorities, akimat decision- makers, partnership and coordination, providing treatment of information, services promotion activities. * Reportage and Situation Overview: analytical and narrative reports and articles on the social, strategic and economic issues in the location are a significant part of my job, as well as regular inputs into the general regional operational reporting to help the company achieve its strategic, professional, commercial goals. Consultations on the infrastructure and political backgrounds, legislative updates, articles and releases included. * Rendered support to the Head-Office and Branches in charge of projects, advised on legal issues and national legislation, marketing, established and strengthened communication with different interlocutors and partners, akimats, Ministries Dpts, Governmental bodies, State Inspectorates, etc. Organized meetings, follow-up workshops. Printing materials and design, market researching, completion and clients environment analysis, products and services promotion and advertisement, client follow-up, bids and tenders survey, including respective legislations and norms. *Marketing and Sales support functions: promo-materials, logo, advertisement, web products and presentations of the company/portfolio and opportunity specific materials. Participation in setting strategic goals of the Company’s business in a region Sales Targets setting and forecasting Providing support to Customers’, Clients’ Partners’ needs in the hospitality business, development of relations with the existing Customers and seeking of new Customers Timely informing Customers about new services, developments, innovations provided by our hotels and restaurants, bars. * Managed Services in Hospitality and HoReCa for clients, stakeholders, consumers, vendors, service-providers, suppliers. * Dealing with Customer Claims on the level of Head Office Coordination and overseeing other organizational functional areas' interaction with customer (i.e. Supply & Purchase, Legal, Marketing, Finance, Technical) * Local Contents implementation and reporting: follow-up and dissemination: processing of tendering provisions, legislation analysis, execution of full compliance of the company’s operational and management activities with the rules of purchasing goods, services and works for subsoil-users and their suppliers, interaction with clients, agents, experts, lawyers and legal advisers, Reporting, Sales and Marketing management, partners, officials, state bodies, Ministries and institutions, local execution bodies.

ICRC Representative in Kazakhstan /Field Officer, January 2004 - March, 2010. (International Committee of Red Cross, with HQ in Geneva, Switzerland, and CA Regional Delegation based in Tashkent and office in Almaty, Kazakhstan.) * Implemented on-country-level representative function, external & PR-relations; cooperation and contacts with national authorities, partnership and coordination, provided treatment of information, knowledge dissemination activities. * Reportage and Situation Overview: analytical and narrative reports and articles on the social, political and economical issues in the country became a significant part of my job, as well as regular inputs into the general regional operational reporting to help the organization achieve its strategic and professional goals. Consultations on the socio-economic backgrounds, legislative updates, organizational articles and releases included. * Rendered support to the Head-Office and Delegates in charge of programs, advised on legal issues and national legislation, established and strengthened communication with different interlocutors, Ministries, Governmental bodies, Diplomatic Corps. Organized meetings and conferences, follow-up workshops. Administrative, Financial and Logistical work was an impartial and main responsibility: purchase and control on office supplies and equipment, financial reporting and market survey, booking and purchase of all necessary travel tickets, visa processing, accommodation arrangements for visitors. * International Law dissemination, interaction with experts and academicians, professors, Legal Commissions, Ministries and institutions, Military and Arm Forces bodies. Owing to my achievements in establishing professional relations and networking contacts, our partners were enabled to get respectively my direct consultative, administrative, organizational support and assistance. Moreover, in response they would regularly invite me and my organization to participate in their official events and seminars, ensuring effective mutual exchange of useful information, contacts, professional literature, more cooperation. (this is as extra job activity).

HR & Administrative Assistant, Receptionist & Office-manager, Projects support Assistant. (International Federation of Red Cross and Red Crescent Societies, with HQ in Geneva, Switzerland, CA Regional Delegation based in Almaty, Kazakhstan.) * Office Manager/Receptionist, Assistant: December 2001 - December 2003. Implemented all tasks concerned with office management: records and correspondence keeping, translation and at-session interpreting, control on exchange, processing and filing of current documentation, office equipment and computers, providence of radio-connection and e-mail, business-communication with visitors. Provided translation, managed preparation of International Conferences between IFRC Office and other agencies and organizations. * Assistant to the Regional Health Delegate. August 2001- December 2001. (International Federation of Red Cross and Red Crescent Societies, with HQ in Geneva, Switzerland, CA Regional Delegation based in Almaty, Kazakhstan.) Fulfilled different kinds of tasks according to the requirements of my line to provide efficient and productive performance of the Medical Department: participated in editing, processing and printing of booklets and purchase of materials for it. My activities were concerned mostly with at-session translation and interpreting, organization of presentations and conferences, meetings and collaboration in terms of social healthcare and knowledge dissemination with the other Diplomatic missions, Representative offices, Embassies and agencies. * Administrative & HR Assistant. March 2001-August 2001 (International Federation of Red Cross and Red Crescent Societies, with HQ in Geneva, Switzerland, CA Regional Delegation based in Almaty, Kazakhstan.) Was responsible for preparation of visa support for foreign colleagues, accreditation, registration in Ministry of Foreign affairs, implemented budget reports, purchase and procurements, made tickets and accommodation arrangements, and organized current administrative procedures on HR activities. Conducted HR-related assistance: labour registration, labour contracting and recruitment-selection support, personnel records management. Communicated with all Central Asian IFRC Representative Offices and partner-bodies throughout the region on administrative and HR-related issues. • Provided Administrative Assistance, Logistics- and Mission- support; • Responsible for Conference Interpreting and documents’ translation; • Supported and assisted to the Mission’s Departments in regional cooperation Programs: Organizational Development, Disaster Management and Response, Information, Health and Medical, Humanitarian Cooperation, Relief and Knowledge Dissemination and Social interaction with authorities, actors and decision-makers; • Contributed in Cooperation with Diplomatic Missions, Embassies, Local Authorities, Clients and Stakeholders. Organization promotion, Humanitarian Diplomacy; • Promoted Diplomatic Corps’ cooperation regionally and internationally.

American Red Cross Aral Sea Project Assistant & Project Interpreter. (American Red Cross and International Federation of Red Cross and Red Crescent Societies, with HQ in Geneva, Switzerland and Washington DC, USA. With IFRC CA Regional Delegation based in Almaty, Kazakhstan. Kyzylorda Field Project.) Was in charge of all parts of the project execution, mostly in logistics and warehousing monitoring of goods and food commodities, including custom clearance preparations, verification of cargo documents and certificates, beneficiary lists, distribution, surveys. Assisted to the delegates, was responsible for office management, correspondence, record keeping and reporting on logistics. PR and coordination with local authorities and akimats were an impartial task. Translated and interpreted between English Kazakh and Russian for expatriates and partners of the "Aral Sea Project" which distributed food relief to over 50 000 beneficiaries in Kyzylorda Oblast. Trained local Red Crescent representatives to distribution, logistics and warehousing practice, computerization of all logistics documents and other records. Additional I was entitled to ensure and support interaction with local administrative state authorities and with operational partners; also, I used to regularly assist and help to other partners of our organization with translation/interpreting services, in organizing and arranging specific professional workshops and seminars, including my participation. (this is as extra job activity): • Provided Administrative Assistance, Logistics and Mission support; • Responsible Interpreting and documents’ translation; • Supported and assisted to the Project’s Delegates, employees, clients, partners; • Contributed Cooperation and Coordination with the Project’s HQ, stakeholders, partners, local authorities (GR), actors and decision-makers; • Input into Organization promotion, Humanitarian Diplomacy and Knowledge dissemination.

MBA Program Economics, International Business Administration, Small&Medium Business Promotion & Management & Green Economics

Business Administration, University Degree

Translator/Interpreter, University Degree

SEPT University of Leipzig, MBA Program SEPT (Small and Medium Enterprise Promotion)

DDI Leadership, Coaching and Process Facilitation Institute, Certificate

UN Women/ IPEN & ARGONET, Certificate

UNICEF, Certificate

VIProMotion, Moscow-CIS-Almaty, Certificate

ICRC, Certificate

IDC, Certificate

ALSI, Certificate

Harricane Kumkol Munai, Certificate

UNDP, Certificate

University of Leipzig, MBA International SEPT Program, MBA in Small and Medium-sized Enterprise Promotion and Training (SEPT)

Certificate

Almaty University for International Business, BA in Economy: Finance & Credit

Kyzylorda State University, BA in Translation and Interpreting (English): Interpreter