- Processing corrective and planned work orders in SAP and JDE E 1 systems, since creating till completing status of work order - Preparation and filling of ACD (Add/Delete/Change) forms and reports - Making KPI report analysis to design new ways of problem solving on work performance quality and quantity - Preparing pre-load data structure from asset register team - Analyzing data prior and post insertion to CMMS in terms of plant locations, equipment that require maintenance, technical specifications, PMs and job plans and link relevant spare parts to the equipment in order to make easier the planning of maintenance activities

- Covered calls of any nature across the twelve hours of service provided, including repairs, complaints and requests for service - Distributed Maintenance Job Requests as per the area to be serviced - Put in the Data Stream System Corrective maintenance and Scheduled Job requests - Provided product/service information by answering questions, offering assistance - Maintained call center database by entering and verifying information, updating contact log.

- Maintained receipts, records, and withdrawals of the stockroom - Received, unloaded, and shelved supplies - Performed other stock-related duties, including returning, packing, pricing, and labeling supplies - Inspected deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping - Rotated stock and coordinate the disposal of surpluses - Ensured adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control - Competencies in data entry, analysis, and management

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